Make people and things interact to get smarter together and create more sustainable cities
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Resident - City
- Smart Community
Multi-Service / Multi-City Portal
- Single Portal – Access to all digital services
- Smart dashboards
- Ethical innovation
- Unique ID – Centralization of data
- Better resident satisfaction
- Better employee time management
- Integrated management of different services
- Anticipation of residents’ needs
- Optimized city/community growth and increased operational efficiency
- Generation of new income
- Robustness and security
bciti Smart Portal
With its unique approach based on a unique identification algorithm and blockchain technology, bciti has positioned itself as a trusted player among both residents and cities by focusing on secure, tamper-proof and high-level ethical data management.
The bciti Smart Portal acts as a central nervous system that connects systems, and centralizes and cleans data, by digitizing a multitude of services in a multitude of cities.
Statistics
Increased participation
Best participation on the digital platform: penetration rate of 80% after 11 months, and 140% after 18 months.
(Ref.: City of Brossard)
Immediate savings
Digital Resident Cards save over one million dollars per year. Resident card printing: $20 for a traditional card compared to $0.50 for a digital card.
(Ref.: City of Brossard)
Reduced waiting times
Waiting times during intense registration periods are reduced by 96%. One year after the implementation of bciti, the number of visits to city hall went from 350 people to 5 people, and waiting times decreased from 3 hours and 45 minutes to just 2 minutes.
(Ref.: City of Brossard)
bciti solutions
Alerts & Notifications
ProductsHow do you keep residents better informed of emergency situations and simplify communications from the city and urban organizations while making the experience pleasant for all users? This is what bciti Smart Alerts & Notifications offers smart cities and communities—an end-to-end digital solution that intuitively, autonomously and efficiently integrates and manages communications while facilitating access to services and increasing participation from residents and users in the smart community.
bciti solutions
Barcode Reader
ProductsHow do you simplify and increase resident registrations and control of access to different partner organizations while making the experience pleasant for all users? This is what the bciti intelligent platform offers smart cities and communities—a digital solution that can be quickly downloaded onto any mobile device to read resident cards integrating barcodes. The bciti Smart Barcode Reader provides cities and their partners with real-time access to data on service usage without having to install an expensive barcode system.
bciti solutions
Appointment Management
ProductsIn a perfect world, no one would have to wait. Time is precious and people no longer want to wait in lines. Virtual queuing and automated appointment scheduling are increasingly becoming the norm in a variety of settings. With smart city applications, these services can now be offered by cities.
bciti solutions
CiviQVoice - Resident Consultation
ProductsHow do you inform, promote and increase resident participation in city consultations while making the experience pleasurable for all users? This is what the bciti CiviQVoice intelligent platform offers smart cities and communities—an end-to-end digital solution that intuitively, autonomously and efficiently integrates and manages digital consultations while increasing participation from residents and users in the smart community
bciti solutions
Dashboards
ProductsHow can cities better anticipate users’ needs while improving decision-making by municipal officials? This is what bciti Smart Dashboards offers smart cities and communities— integrated data about the city in order to better understand, anticipate and predict users’ needs based on a range of criteria. The module allows for both vertical and horizontal data analysis for improved decision-making.
bciti solutions
Smart Forms
ProductsHow do you simplify and increase online registrations and payments for a service or product while making the experience pleasant for all users? This is what the bciti intelligent platform offers smart cities and communities—an end-to-end digital solution that optimizes and improves the quality and speed of registrations and digital payments for residents.
bciti solutions
e-Waste Disposal Directory
ProductsHow do you simplify and improve materials recovery while offering a pleasant experience for all users? This is what the bciti intelligent platform offers smart cities and communities—an end-to-end digital solution that quickly geolocates and informs residents and users of businesses and organizations offering recovery services, including their hours of operation.
bciti solutions
Events Calendar/Ticketing
ProductsHow do you simplify event promotions and communications while offering a pleasant experience for all users? This is what the bciti Smart Events Calendar offers smart cities and communities—an end-to-end digital solution that intuitively, autonomously and efficiently integrates and manages events while facilitating access to services and increasing participation from residents and users in the smart community.
bciti solutions
Knowledge Bank
ProductsHow do you simplify and improve customer service while offering a pleasant experience for all users? This is what the bciti intelligent platform offers smart cities and communities—an end-to-end digital solution that optimizes and improves the quality and speed of responses to requests for information from residents and users.
bciti solutions
Mobile Parking Meter
ProductsHow do you simplify and make parking payments cost-effective while offering a pleasant experience for all users? This is what the bciti intelligent platform offers smart cities and parking lot management organizations—an end-to-end digital solution to streamline street parking operations and accept payments
bciti solutions
Parking Permit Management
ProductsHow do you simplify and make parking permit management cost-effective while offering a pleasant experience for all users? This is what the bciti intelligent platform offers smart cities and communities—an end-to-end digital solution that optimizes and streamlines parking operations.
bciti solutions
Smart Resident Card
ProductsHow can you limit bottlenecks at city hall during peak registration times while making the experience pleasant for all users? This is what bciti Smart Card offers smart cities and communities—an end-to-end digital solution that provides a multi-status digital card to users (including residents, non-residents and tourists) and manages registrations and access to a range of activities and events based on the user’s status.
bciti solutions
Smart Resident Portal
ProductsHow do you simplify and make digital service management cost-effective while offering a pleasant experience for all users? This is what the bciti intelligent platform offers smart cities and communities—an end-to-end digital solution that optimizes and facilitates access to city services and urban organizations.
Testimonials
Testimonials
Eric Labelle, employee at the city of Brossard
During the busy registration period for recreation and sports activities, we reduced the crowds at City Hall from an average of 350 people to 5 people, just one year after the implementation of bciti. We also had a 140% penetration rate for digital resident card registrations after 18 months.
Marie, Resident of St-Lambert
Finally all the municipal services in one application and for the whole family!!! Very happy that St-Lambert has implemented bciti!
Resident of Brossard
It's a great concept, it's new and revolutionary, an app that connects cities!
Roxanne Morin, employee at the City of Brossard
''We participated in bciti's 2017 Resident Consultation Digital Lab and we are very satisfied with the training we received and the product obtained at the end of the Lab. CiviQVoice will help us stay connected to our residents at all times and in all places and will help us make better decisions."
Anonymous user, City of Sherbrooke
I use it every day and have never had a problem... It's practical to free up a parking space and recover the remaining time. Thanks, keep up the good work.
Anonymous user, City of Brossard
Very good concept. A very good idea! The app keeps you informed if there is a major problem in Brossard (eg. boil water advisory) and notifies the city of problems through the reports tool.
Anonymous user
Great service, love the experience.
Anonymous user
Very practical application! Thank you bciti
Anonymous user
Very good application for receiving live important notices from the City. I also submitted 2 requests regarding our park and the problems were solved, really handy!
Anonymous user
Great application, friendly and very practical! I use it in many cities and I would like other cities to offer it to their citizens as well!
Anonymous user
Very useful application. I recommend it to everyone.
Anonymous user
Very nice application, well done and easy to use. For those who have an access problem on their cell, the application does not take passwords that have special characters (+ ×% ...)
MEDIA
- Media releases
- Blog posts
Bciti and ESII: An international collaboration to optimize services for residents of smart cities
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