Establish a direct and unfiltered dialogue with your citizens. Announce a citizen consultation, publish boil water advisories, report a problem and much more via a single application.
Manage your data ethically in accordance with privacy laws, to control big data securely.
Combine the human and artificial intelligence on a dashboard, to enjoy a collective intelligence for the benefit of a better decision-making.
The launch can be done in less than 45 days, with gradual integration according to needs.
Your chatbot offers a personalized service to your citizens and allows them to stay in touch 24/7 and 365 days a year. Artificial intelligence can serve your community.
Use collective intelligence to properly inform citizens, receive comments, provide feedback and communicate your decisions.
bciti’s digital solution digitizes, automates and centralizes card management through its ticket office feature, while ensuring that personal identification data is secure and ethically managed. The granting of a multi-status digital card (resident, non-resident, tourist, etc.) allows users to manage their registration and access to a multitude of activities and events.
A tool that integrates and manages communications intuitively, independently and efficiently. Quickly inform people about emergencies, and maximize the participation of citizens and users of this smart community.
Gather the opinion of your citizens by giving them access to surveys and questionnaires. CiviQVoice allows you to capture participant information, develop users profiles, and manage communications to facilitate interactions through a single app.
The intelligent bciti calendar allows a high level of autonomy and progressive integration of a multitude of events via a single application. This tool makes it possible to better inform citizens in real time of activities organized by the city and other upcoming events.
This bciti solution allows to quickly integrate a municipal service requiring registration and / or payment, such as animal licence. It improves the customer service and user experience, while minimizing the need to go to city hall. The service is available 24/7/365 online, and can be controlled entirely by city administrators.
Using the “smart dashboard” solution, gradually integrate algorithms for statistical computation, business intelligence or artificial intelligence into the data collected by the city. It’s the smart way to improve municipal decision-making.
Automated and location-based citizens’ requests / reports, notifications on the processing of their request and the possibility of following, in real time and around them, requests already communicated to the City.
This tool makes it possible to make an appointment or to join a virtual queue in order to access the various services of the city. Whether it is to pay an invoice or apply for a permit, the appointment management service is essential to make life easier for citizens and help them better manage their time.
Thanks to geo-tracking, quickly inform your citizens on where the businesses / areas for recovery are located, as well as their opening hours, etc. The Disposal Directory makes it possible to integrate the recovery organisms according to the specificity of each object, and promote the adoption of eco-friendly habits by city residents.
With this solution, you can centralize online the collective knowledge of City agents and develop the most up-to-date answers to citizens’ questions and requests for services. Cities can also measure the popularity and thoroughness of content to provide the best support possible to residents and users.
The bciti intelligent barcode reader can be quickly downloaded on a mobile device and helps capturing in real time the use by citizens of a service offered by a partner of the city.
This bciti solution eliminates manual management and automates operations related to the issuing of permits, as well as parking spot management, waiting lists and renewals.
By eliminating the need for physical parking meters, bciti’s digital solution automates web and mobile payments at any location, 24/7, and manages parking spot usage.