bciti Smart Alerts & Notifications

How do you keep residents better informed of emergency situations and simplify communications from the city and urban organizations while making the experience pleasant for all users? This is what bciti Smart Alerts & Notifications offers smart cities and communities—an end-to-end digital solution that intuitively, autonomously and efficiently integrates and manages communications while facilitating access to services and increasing participation from residents and users in the smart community.

En Bref:

By eliminating the need for manual information management by different departments and organizations, the bciti solution digitizes, automates and centralizes communications while ensuring that data remains secure and ethically managed. bciti Smart Alerts & Notifications offers high-level autonomy, a progressive integration of automated alerts and a multitude of services via a SINGLE app. bciti’s digital solution provides a simple way of informing residents, in real time, of a broad spectrum of topics related to life in the city. With bciti Smart Alerts & Notifications, cities are able to gradually integrate artificial intelligence into city life—the perfect opportunity to enter the era of recommendation and improve community decision-making based on user activity.

Innovative and robust features

High-performing basic module:

  • Creates communication topic categories
  • Integrates mandatory emergency alerts with a web banner
  • Sets up programmed and pre-programmed alerts and notifications
  • Targets communications based on user subscriptions to specific topics
  • Makes automated reminder calls to registrants
  • Ensures follow-ups to communications
  • Provides a multi-channel web and mobile solution
  • Separate interfaces for residents and cities
  • Basic dashboards
  • Multi-service & multi-city short code


  • API to an emergency management system (code red, locomotive, etc.)
  • Multi-service & multi-city short code
  • Link to calendar for event or registration reminders
  • Link to appointment management system
  • Link to permit management system
  • Etc.

Benefits for users:

  • Increases users’ awareness of city and community services
  • Increases participation and appreciation of city services
  • Saves time when searching for information
  • Improved time management

Benefits for the city / community:

  • Improves efficiency for communications management
  • Increases the reach for emergency notifications
  • Automates multi-system reminders
  • Improves the quality of information sent to residents
  • Eco-friendly: minimizes user travel
  • Reduces communication costs
  • Increases understanding of residents’ interests
  • Improves user satisfaction

Discover the benefits of the bciti portal for your city or community

Explore the possibilities with one of our specialists