bciti Smart Forms

How do you simplify and increase online registrations and payments for a service or product while making the experience pleasant for all users? This is what the bciti intelligent platform offers smart cities and communities—an end-to-end digital solution that optimizes and improves the quality and speed of registrations and digital payments for residents.

En Bref:

The bciti Smart Forms solution quickly integrates services requiring registration and/or payment. bciti Smart Forms improves customer service and the user experience while minimizing the need to go to city hall. Service is therefore provided 24/7/365 and can be completely managed by city administrators. By gradually integrating artificial intelligence into city life, cities can better anticipate residents’ needs, making bciti Smart Forms the perfect opportunity to enter the era of recommendation and improve community decision-making based on user activity.

Innovative and robust features

High-performing basic modules:

  • Certified and secure Smart City cloud platform implementing ethical management practices
  • Fast and easy configuration and personalization
  • Easy integration of digital forms as needed
  • Ability to update forms
  • Automated management of online requests
  • Easy integration of payments and transactions
  • Basic dashboards


  • Addition of a payment module for transactions
  • Addition of an alerts & notifications module
  • Connection to the chatbot

Benefits for users:

  • Makes accessing services and products faster and easier
  • Increases the efficiency of communications and transactions with the city or community
  • Increases user satisfaction (quick access without having to wait in line or leave the comforts of one’s home)



Benefits for the city/community:

  • Improves management efficiency
  • Fast and efficient deployment
  • Reduces the number of calls and in-person appointments
  • Increases user satisfaction
  • Eco-friendly: minimizes user travel
  • Minimizes risks
  • Reduces bottlenecks

Discover the benefits of the bciti portal for your city or community

Explore the possibilities with one of our specialists