How to simplify the sending of requests by citizens to the city / organization, while making the experience pleasant for users? This is what the smart bciti Request platform offers to smart cities and communities. An end-to-end digital solution that allows user requests to be intuitively, autonomously and efficiently managed and tracked while facilitating access to the City services.
By eliminating manual management by different departments and agencies, the bciti solution digitizes, automates and centralizes communications while ensuring the security and ethical data management. bciti Queries allows a high level of autonomy and management of citizen requests via a single application. The solution allows users to get in touch quickly and securely with their city by sending geolocated queries and having the opportunity to be informed, in real time.
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